FAQs

  • What shipping methods are available?

    We do ship to some international countries. Kindly email us @ shopjustaddiction.com to see if we ship to the country of your choice.

  • Do you ship internationally?

    At the moment, we only ship to some selected international countries. For international orders, please contact shopjustaddiction@ymail.com

    If you have any questions, please don’t hesitate to contact our Customer Support Department by email: shopjustaddiction@ymail.com

  • How to track my order?

    Once your order has been shipped, you will receive an email with your tracking and shipping information. Simply click on the link in the email or select the ‘track order’ option here and enter your order number and email address or sign into your account.

  • How long will it take to get my package?

    We ship only on business days. Business days are from Monday to Friday, excluding holidays. Any order placed after 12 P.M. ET will be processed the following business day. Due to a high volume period, your order may take longer than anticipated.

    For remote locations, please add an additional 2-5 business day to each shipping method’s expected delivery time. If you are not sure whether your location is remote, please click here for all the details.